At Sonja Biggs Educational Services, Inc., we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our online courses and submit information to us. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Information We may collect personal information that you voluntarily provide to us when you interact with our online courses and submit information. This may include your name, email address, postal address, telephone number, and any other information you choose to provide.

1.2 Course Information We may collect information related to your participation in our online courses, such as your progress, completion status, and grades. This information is used to monitor and improve the effectiveness of our courses and enhance your learning experience.

1.3 Automatically Collected Information When you access our online courses, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and other usage information. We use this information to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

2. Use of Information

2.1 We may use the personal information we collect from you for the following purposes:

• To provide and improve our online courses and related services.
• To respond to your inquiries, comments, or feedback.
• To send you administrative information, updates, and announcements related to our courses.
• To personalize your experience and tailor course content to your interests and needs.
• To analyze usage trends and preferences to enhance our courses and develop new offerings.
• To enforce our terms of service and protect our rights and the rights of others.

2.2 We may use the automatically collected information for purposes such as:

• Troubleshooting technical issues.
• Analyzing trends and user behavior.
• Improving our website, services, and user experience.
• Conducting research and statistical analysis.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers We may engage trusted third-party service providers to perform certain services on our behalf, such as hosting, data analysis, customer support, and email communication. These service providers are only authorized to use your personal information as necessary to provide the requested services to us and are obligated to keep your information confidential.

3.2 Legal Requirements We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe it is necessary to protect our rights, the safety of our users, or the public.

3.3 Aggregate and De-Identified Information We may share aggregated and de-identified information with third parties for research, marketing, analytics, or other purposes.

4. Data Security

We have implemented reasonable security measures to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to take appropriate measures to protect your personal information, such as using strong passwords and not sharing your account credentials with others.

5. Your Choices

5.1 Accessing and Updating Your Information If you would like to access, review, update, or delete the personal information we have about you, please contact us using the information provided at the end of this Privacy Policy. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

5.2 Marketing Communications You may opt-out of receiving promotional emails from us by following the instructions provided in those emails. Even if you opt-out, we may still send you non-promotional communications, such as administrative emails related to your account or our ongoing business relationship.

6. Children’s Privacy

Our online courses are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child under 13, please contact us, and we will promptly delete such information.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Sonja Biggs Educational Services, Inc. Address: 1230 First Street Suite 204A, Gilroy, CA, 95020. Phone: 855-525-7237

By using our online courses and submitting information to us, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.